Privacy Policy

Effective Date: January 15, 2025

At Eternal Time, we value and respect your privacy. We are committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share your personal data when you visit our website or engage with our services.

1. Information We Collect

We collect several types of information to provide a seamless shopping experience, enhance our services, and personalize our offerings. This information includes:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit/debit card details)

  • Website Usage Information: We collect non-identifiable data about how you interact with our website, such as:

    • IP address
    • Browser type and version
    • Device type
    • Pages visited
    • Duration of your visit

  • Cookies and Tracking Information: We use cookies to enhance your browsing experience and gather data on how visitors use our website to improve our content and services.

2. How We Use Your Information

We use the information collected for several important purposes, including:

  • Processing Transactions: To complete your purchase, including payment processing and shipping.
  • Customer Service: To respond to your inquiries, process returns, and offer personalized support.
  • Improving Our Website: To enhance your experience on our website, optimize performance, and add new features.
  • Marketing: With your consent, we may send you promotional emails and newsletters about upcoming sales, new products, and special offers.
  • Security and Fraud Prevention: To protect your account, prevent fraud, and ensure the safety of our services.

3. Data Security

We take your privacy seriously and implement robust security measures to safeguard your personal data. These include encryption technologies, secure servers, and restricted access to protect your information from unauthorized use or disclosure. However, please be aware that no method of internet transmission or electronic storage is entirely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following situations:

  • Third-Party Service Providers: We may share your data with trusted service providers to help us process payments, deliver products, or enhance our website. These partners are bound by confidentiality agreements to protect your data.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, such as responding to a subpoena or court order.
  • Business Transfers: In the event of a business merger, acquisition, or sale, your personal data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

To improve your browsing experience, Eternal Time uses cookies and similar technologies to track your activity on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and offer personalized content.

You can adjust your browser settings to disable cookies, but doing so may affect certain features and functionality on our website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates or corrections to your information if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Opt-Out: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email you receive or by contacting us directly.
  • Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Who we are

Suggested text: Our website address is: https://ulysseeleganceer.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.